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SENA INCLUSION THOUGH SIGN LANGUAGE

Do you want to know how the new video call service developed by SENA works?
Valeria Delgado
Communicator General Directorate
2021/SEPTEMBER

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The relationship established with citizens has always been very important for the Entity of SENA and, for this reason, it works to create different service channels so that users can easily and timely access the services and procedures it offers in its 33 regional offices and 117 Training Centers throughout the country.
For this reason, with the aim of improving and strengthening service channels, a new video call service has been developed, through which sign language assistance can be provided for people with hearing impairment.

"“3.36% of the apprentices and graduates of the Entity stated that they had a disability, of which 56% stated that they had a visual disability, 25% a physical disability, and 9% a hearing disability. Promoting access for people with disabilities to the services provided by SENA is a powerful mechanism to achieve equal rights for the population,” says Adriana Milena Gasca, SENA National Coordinator of Citizen Services."

See how we are more inclusive for the visually impaired population
To access, go to the SENA page www.sena.edu.co and locate the video call button that leads to a platform where the user must register their main personal information, in order to get the support of experts in this service.
The business hours that have been established for this new service channel are from Monday to Friday from 7:00 a.m. to 7:00 p.m. and Saturdays from 8:00 a.m. to 1:00 p.m. During this time, the user will receive the attention of an advisor prepared to answer questions or requests about the education, employment, and entrepreneurship services offered by our Entity.

SENA INCLUSION THOUGH SIGN LANGUAGE:

Hear how we are more inclusive for the visually impaired population
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Carlos Mario Estrada Molina: SENA General Director.
Pilar Navarrete Rivera: SENA Head Office Communications.
Editorial Committee: Guillermo Martin, Karen Camacho y Fernando García. General Information: Journalists General Direction Regional Communicators. Design: República Audiovisual.